Satisfaction with Tallaght University Hospital at an unprecedently high level

Satisfaction with Tallaght University Hospital was at an unprecedently high level of 86 per cent, according to a survey carried out among residents of the area, Prof. Brendan Kelly, Professor of Psychiatry at TCD and Consultant Psychiatrist at Tallaght University Hospital, told the annual Meath Foundation Symposium.

Prof Brendan Kelly
Prof Brendan Kelly

The survey also revealed that caring for a family member with a chronic disease or a disability was the single largest factor impacting on wellbeing in the area.
Prof. Kelly said the majority of households surveyed included at least one person who had used the local hospital- Tallaght University Hospital- for tests or treatment over the past year (52%).

“The 86 per cent satisfaction rate with the hospital had increased from 74% in 2014. Satisfaction rate with the hospital’s Emergency Department came in at over 80 per cent, which was remarkable, since satisfaction with EDs are traditionally low and the staff are to be congratulated on this.”

The survey, carried out with funding from the Meath Foundation, found that over half the households included a person with a chronic illness, there was little contracting out of care and caring for a family member with a chronic disease or a disability was the single largest factor impacting on wellbeing.

Prof. Kelly emphasised that the carers to whom they spoke, wanted to look after their family members, but their stress levels arose from the lack of state support or assistance and they were paying the price in terms of mental and psychological problems.